Loss of personal data
A telephone banking form containing a customers name and contact details, six cash deposit bags showing customer names and account numbers, 22 computerised print outs showing direct debits and bank giro credits to customer accounts and other miscellaneous papers were all recovered from refuse bins outside the bank’s Glasgow branch.
Undertaking issued to ensure that all data protection procedures are updated and strictly adhered to, especially relating to the disposal of confidential waste. Appropriate data protection training must be given to relevant staff.
Reason for action
Policies for secure disposal of confidential waste were insufficient.
5 February 2007
View PDF of the Clydesdale Bank plc Undertaking (Breach Watch Archive)