- Disclosure of personal information to fraudsters.
- Fraudulent policy surrender
- 632 records
- 74 records
Telephone based fraudsters used publically available information (name, DoB etc) to impersonate customers and gain access to accounts.
Monetary penalty – £1,260,000
Reason for action
Aware of threat but took inadequate countermeasures except in case of Aviva group directors.
17 December 2007