Norwood Ravenswood Ltd

Breach details

What Loss of sensitive personal data.
How much Four records.
When 5 December 2011
Why A Social Worker left background reports relating to four young children outside the home of prospective adopters in a concealed place, since they were not in. When the prospective adopters arrived home about 30 minutes later the package had disappeared..

Regulatory action

Regulator ICO
Action Monetary penalty of £ 70,000
When 10 October 2012

Why the regulator acted

Breach of act Despite an existing policy, there was no specific guidance relating to sending personal data to prospective adopters. The social worker in question had not recieved any data protection training, despite a commitment to it being provided existing in the data controller’s policy.
Known or should have known The data controller had an overarching data protection policy which staff were aware of, even if specific guidence was not given. The sensitivity of staff’s work would have been self evident.
Likely to cause damage or distress The background reports contained detailed, confidential and highly sensitive personal data relating to the children and their birth families, including medical histories and details of any abuse or neglect. At this time, the reports have not been found.