Loss of sensitive personal data.
An Attendance and Pupil Support consultation folder was lost in January 2011.
Undertaking issued to ensure that portable and mobile media devices used to store personal data are sufficiently encrypted. Hard copy documentation must only be removed from council premises when absolutely necessary.
Reason for action
Despite the incident occurring in January 2011, the relevant department within the Council did not share the outcome of their investigation with the Data Protection Team until August 2011. The investigation also revealed that the officer who lost the folder was transporting excessive information.
11 Apr 2012
View PDF of the Hertfordshire County Council Undertaking (Via ICO Website)
View PDF of the Hertfordshire County Council Undertaking (Breach Watch Archive)