Breach of the Data Protection Act
The data controller required taxi operators to record all conversations and images while the vehicles were in use.
Enforcement Notice issued, requiring the data controller to erase any personal data in the audio recordings that have already been obtained and held, and refrain from recording any such personal data in the future.
Reason for action
The recording policy was considered unnecessary and fundamentally invasive to private individuals using the car, be they driver or passenger.
The Enforcement notice was upheld on appeal to the first-tier (Information Rights) tribunal.When
7 February 2012
View PDF of the Southampton City Council Enforcement Notice (Via ICO Website)
View PDF of the Southampton City Council Enforcement Notice (Breach Watch Archive)