What
Loss of sensitive personal data.
How much
One record.
Why
An employee working on two cases inadvertently enclosed one child’s assessment letter to the other family.
Regulator
ICO
Regulatory action
Undertaking issued to ensure that procedures are implemented to record quality control checks prior to the distribution of documents.
Reason for action
The incident revealed a lack of sufficient checks and controls in areas of the data controller’s operations dealing with significant amounts of personal data.
When
13 May 2011.
Links
View PDF of the Somerset County Council Undertaking (Via ICO Website)
View PDF of the Somerset County Council Undertaking (Breach Watch Archive)