The Children’s Mutual

What

Loss of sensitive personal information.

How much

One record.

Why

An annual account statement was accidently sent to an incorrect address.

Regulator

ICO

Regulatory action

Undertaking issued to ensure that all staff with access to personal data are made aware of policies regarding its storage and use and that regular reports shall be run in order to identify any address mismatches.

Reason for action

Enquiries revealed that the data controller had not implemented adequate reporting procedures to identify these sorts of discrepancies.

When

19 August 2010

Links

View PDF of the Children’s Mutual Undertaking (Via ICO Website)

View PDF of the Children’s Mutual Undertaking (Breach Watch Archive)