An annual account statement was accidently sent to an incorrect address.
Undertaking issued to ensure that all staff with access to personal data are made aware of policies regarding its storage and use and that regular reports shall be run in order to identify any address mismatches.
Reason for action
Enquiries revealed that the data controller had not implemented adequate reporting procedures to identify these sorts of discrepancies.
19 August 2010
View PDF of the Children’s Mutual Undertaking (Via ICO Website)
View PDF of the Children’s Mutual Undertaking (Breach Watch Archive)