Loss of sensitive personal data.
A number of records.
Three unencrypted USB memory sticks were lost or stolen over a period of several weeks between 28 May and 26 June 2009.
Undertaking issued to ensure that portable media devices and laptops containing personal data are suitably encrypted. Physical security measures must be adequate to prevent unauthorised access to personal data. Staff must be made aware of and trained to follow the data controller’s policy for the storage or use of personal data.
Reason for action
The USB sticks were unencrypted and their loss was not formally reported to the data controller’s management until after the third incident in lane June 2009. The investigation into these incidents revealed a lack of understanding and awareness among staff of the requirements of data protection legislation. It was also revealed that staff had not received any formal data protection training.
20 October 2009