HFC Bank Limited

Loss of personal data

How much
A number of records.

Items of personal information were recovered from refuse bins used by the Newport Branch of the data controller, including a customer’s loan application form, a collections history printout and other miscellaneous papers.


Regulatory action
Undertaking issued to ensure that clear policies and procedures are in place to cover the disposal of waste containing personal information. Adequate and relevant data protection training must be given to all staff and they are to be required to complete an online refresher course and test on a regular basis of at least once every two years.

Reason for action
The ICO had received a complaint about the data controller’s breach of the Seventh Data Protection Principle.

21 February 2007

View PDF of the HFC Bank Limited Undertaking (Breach Watch Archive)