Alliance and Leicester plc

Loss of personal data

How much
Two records.

Items of personal information were recovered from refuse bins used by the Nottingham of the data controller, including a premier current account application form, a life assurance letter and a credit card application form.


Regulatory action
Undertaking issued to ensure that clear policies and procedures are in place to cover the disposal of waste containing personal information. Adequate and relevant data protection training must be given to all staff, who are to be reminded of their obligations relating to customer confidentiality.

Reason for action
The ICO had received a complaint about the data controller’s breach of the Seventh Data Protection Principle. This was in breach of a policy the data controller had in place.

15 February 2007

View PDF of the Alliance and Leicester plc Undertaking (Breach Watch Archive)