|Breach of act
||Breach of the seventh principle: NHS Surrey failed to ensure the physical destruction of personal data stored on its hard drives. No proper risk assessment of the data processor was taken; there was no written contract with the data processor requiring the company to comply with regulations; and NHS Surrey did not take appropriate steps to ensure complaince with the regulations.
|Known or should have known
||NHS Surrey was used to dealing with confidential and personal data on a daily basis and should have known that there was a risk that contravention could occur unless reasonable steps were taken, particularly as some of the ‘Data Devices Destroyed’ certificates issued before January 2011 stated that the hard drives had been ‘wiped/destroyed/recycled’. This project should have been afforded the highest level of security.
|Likely to cause damage or distress
||Data subjects are likely to have suffered substantial distress knowing that their personal data has been retrieved by a member of the public and might have been offered for sale to unauthorised third parties. They could also be concerned that their data might be further disseminated.