Hounslow Council

Breach details

What Loss of sensitive personal information.
How much 698 records.
When 2010
Why Theft of unencrypted laptop from staff member’s home. There was no written contract in place with Ealing Council who processed the data.

Regulatory action

Regulator ICO
Action Monetary penalty of £ 70,000
When 8 February 2011

Why the regulator acted

Breach of act Theft of unencrypted laptop.
Inappropriate organisational and technical measures.
Known or should have known There were no policies requiring the encryption of laptops and the data processors policies were not monitored, despite the data controller having their own Information Security Policy.
Likely to cause damage or distress Personal information of clients.

Hertfordshire County Council

Breach details

What Loss of highly sensitive personal information by fax.
How much 47 records.
When 11 June 2010
Why Two faxes were sent to the wrong recipients.

Regulatory action

Regulator ICO
Action Monetary penalty of £ 100,000
When 22 November 2010

Why the regulator acted

Breach of act Faxes sent to the wrong recipient.
Inappropriate organisational and technical measures.
Known or should have known The ICOs advice on faxing protocols after the first incident were ignored, but the risk had been made clear.
Likely to cause damage or distress Data relating to vulnerable children.

A4e Ltd

Breach details

What Loss of sensitive personal information.
How much 24,000 records.
When 18/19 June 210
Why Theft of an unencrypted laptop from staff member’s home.

Regulatory action

Regulator ICO
Action Monetary penalty of £ 60,000
When 22 November 2010

Why the regulator acted

Breach of act Theft of an unencrypted laptop.
Inappropriate organisational and technical measures..
Known or should have known Data controller was aware of the possible consequences of laptops being stolen and had commenced a laptop encryption program.
Likely to cause damage or distress Financial and personal information of clients.