Surrey Council

Breach details

What Loss of sensitive personal information on three occasions.
How much 241 records.
When May – June 2010
Why Records were accidently sent out in an email copied to a global distribution list, minutes of a confidential strategy discussion erroneously emailed to a newsletter distribution group. Additional records were erroneously emailed to an incorrect internal email group.

Regulatory action

Regulator ICO
Action Monetary penalty of £ 120,000
When 9 June 2011

Why the regulator acted

Breach of act Emails were unencrypted and sent to the wrong recipients.
Inappropriate organisational and technical measures.
Known or should have known The risk of incorrect drop down boxes being selected were “self evident”.
Likely to cause damage or distress Records related to special needs.