Loss of sensitive personal data.
An employee working on two cases inadvertently enclosed one child’s assessment letter to the other family.
Undertaking issued to ensure that procedures are implemented to record quality control checks prior to the distribution of documents.
Reason for action
The incident revealed a lack of sufficient checks and controls in areas of the data controller’s operations dealing with significant amounts of personal data.
13 May 2011.
View PDF of the Somerset County Council Undertaking (Via ICO Website)
View PDF of the Somerset County Council Undertaking (Breach Watch Archive)