Loss of sensitive personal information.
How much
21 records.
Why
21 password renewal applications were lost from a particular passport office.
Regulator
ICO
Regulatory action
Undertaking issued to ensure that reasonable steps are taken to ensure the security of data while it is processed.
Reason for action
All those effected were notified and received new passwords without complaint, however the incident demonstrated insufficiently secure processing of personal data
When
21 February 2011.
Links
View PDF of the Isle of Identity and Password Service Undertaking (Via ICO Website)
View PDF of the Isle of Identity and Password Service Undertaking (Breach Watch Archive)