Loss of sensitive personal information.
21 password renewal applications were lost from a particular passport office.
Undertaking issued to ensure that reasonable steps are taken to ensure the security of data while it is processed.
Reason for action
All those effected were notified and received new passwords without complaint, however the incident demonstrated insufficiently secure processing of personal data
21 February 2011.
View PDF of the Isle of Identity and Password Service Undertaking (Via ICO Website)
View PDF of the Isle of Identity and Password Service Undertaking (Breach Watch Archive)