Alzheimer’s Society

Loss of sensitive personal data.

How much
Approximately 1,000 records.

Several unencrypted laptop computers, one of which contained personal data, were stolen from the data controller’s Cardiff Office during a burglary.


Regulatory action
Undertaking issued to ensure that all portable media devices used to store or transmit personal data are suitably encrypted. Physical security measures must be adequate to prevent unauthorised access to personal data. Staff must be made aware of and trained to follow the data controller’s policy for the storage, use, or disposal of personal data.

Reason for action
The laptops had been returned to the office for encryption, but this had not yet taken place when the theft occurred. The laptops were neither physically secured by cable locks, nor locked away securely. This was the third data security incident reported to the Commissioner during 2009. It was also revealed that staff did not receive any formal data protection training.

1 February 2010

View PDF of the Alzheimer’s Society Undertaking (Breach Watch Archive)