Loss of sensitive personal data.
A number of records.
Paper documents containing client details were inappropriately disposed of in waste bins intended for the use of local residents.
Undertaking issued to ensure that physical security measures are adequate to prevent unauthorised access to personal data. Staff must be made aware of and trained to follow the data controller’s policy for the storage, use, or disposal of personal data.
Reason for action
The documents were left in the waste bins overnight prior to their collection by the waste disposal contractor. Following their discovery the documents were either returned to Bellgrange or destroyed.
9 December 2009
View PDF of the Bellgrange Mortgages & Insurance Services Ltd Undertaking (Breach Watch Archive)