Chelsea & Westminster Hospital

What
Loss of sensitive personal data.

How much
143 records.

Why
An unencrypted memory stick containing patient information was stolen from an unattended and unlocked office being used for a walk in clinic.

Regulator
ICO

Regulatory action
Undertaking issued to ensure that all mobile data storage devices are sufficiently encrypted. Physical security measures must be adequate to prevent unauthorised access to personal data. All staff must be made aware of the data controller’s policy for the storage of personal data and be trained to follow it.

Reason for action
The disc was not encrypted and in fact was not even password protected The employee was not aware that secure network drive and encryption facilities were available and had used a personal memory stick since Trust equipment was not available.

When
2 June 2009

Links
View PDF of the Chelsea & Westminster Hospital Undertaking (Breach Watch Archive)

Stockport NHS Foundation Trust

What
Loss of sensitive personal data.

How much
1,588 records.

Why
An unencrypted laptop containing sensitive personal data was stolen from a locked hospital room.

Regulator
ICO

Regulatory action
Undertaking issued to ensure that the data controller take all reasonable measures to ensure the physical security of equipment used to process physical data. Mobile media devices must be encrypted to a suitable standard and a clear policy covering the storage and use of personal data is implemented. All such devices must be registered with the IT department. All staff must receive adequate data protection training.

Reason for action
The laptop was password protected but not encrypted. It had not been locked in a cabinet as was usual but was stored in a covered box under the desk. The laptop did not appear to have been registered with the Trust’s IT department.

When
25 March 2009

Links
View PDF of the Stockport NHS Foundation Trust Undertaking (Breach Watch Archive)

The North West London Hospitals NHS Trust

What
Loss of sensitive personal data.

How much
About 361 records.

Why
Two laptop computers were stolen and in a separate incident, a desktop computer was stolen. In both cases these devices held the personal data of patients.

Regulator
ICO

Regulatory action
Undertaking issued to ensure that the data controller take all reasonable measures to ensure the physical security of personal data being processed. All storage devices must be sufficiently encrypted. All staff must receive adequate training in order to fulfil their obligations under such policies.

Reason for action
In both cases the machines were password protected but not encrypted. In the second incident a swipe card security system that controlled entry to the building has been disabled for maintenance.

When
19 March 2009

Links
View PDF of the North West London Hospitals NHS Trust Undertaking (Breach Watch Archive)

The Department of Health

What
Inappropriate processing of personal data

How much
Unknown.

Why
The personal details of junior doctors held on the Medical Training Application Service (MTAS) website was readily accessible to any person accessing the website.

Regulator
ICO

Regulatory action
Undertaking issued to ensure that sensitive personal data held on the website must be encrypted. Instructions and advice as to the use of passwords and PIN numbers be given to the data controller to those entitled to access the site. Staff will be given appropriate training and regular penetration and vulnerability testing of developing applications and systems to minimise unauthorised access.

Reason for action
The ICO had received a complaint about the data controller’s breach of the Seventh Data Protection Principle.

When
4 December 2007

Links
View PDF of the Department of Health Undertaking (Breach Watch Archive)