Warrington and Halton Hospitals NHS Trust

What

Loss of sensitive data.

How much

110 records

Why

Theft of an unencrypted laptop from premises.

Regulator

ICO

Regulatory action

Undertaking issued to ensure that policies relating to the encryption of portable media devices are checked and upheld.

Reason for action

Despite the data controller having a policy in place to ensure that all such devices were encrypted, this laptop had not been, nor had it been identified as a security risk, despite having no other form of protection.

When

01 April 2011.

Links

View PDF of the Warrington and Halton Hospitals NHS Trust Undertaking (Via ICO Website)

View PDF of the Warrington and Halton Hospitals NHS Trust Undertaking (Breach Watch Archive)

Aramark Ltd.

What

Loss of personal information.

How much

109 records.

Why

Paperwork and an unencrypted laptop were stolen in-transit.

Regulator

ICO

Regulatory action

Undertaking issued to ensure that all portable media devices are sufficiently encrypted and are only taken off site when absolutely necessary.

Reason for action

Although the laptop was password protected, this was insufficient security, given the sensitive nature of the data it contained

When

24 February 2011.

Links

View PDF of the Aramark Ltd. Undertaking (Via ICO Website)

View PDF of the Aramark Ltd. Undertaking (Breach Watch Archive)

Ealing Council

Breach details

What Loss of sensitive personal information.
How much 958 records.
When 2010
Why Theft of two unencrypted laptops (one work-issued, one personal) from a staff member’s home. The employee had been involved in a breach before, but no remedial action was taken. No home working risk assessment undertaken (although this was in policy).

Regulatory action

Regulator ICO
Action Monetary penalty of £ 80,000
When 08 February 2011

Why the regulator acted

Breach of act Unencrypted tapes were stolen, and have still not been recovered. Inappropriate organisational and technical measures.
Known or should have known Data controller was aware of the possible consequences of the such an event, since policies were in place requiring home assessment and encryption of laptops. Both these policies were breached.
Likely to cause damage or distress Personal data of clients.

Hounslow Council

Breach details

What Loss of sensitive personal information.
How much 698 records.
When 2010
Why Theft of unencrypted laptop from staff member’s home. There was no written contract in place with Ealing Council who processed the data.

Regulatory action

Regulator ICO
Action Monetary penalty of £ 70,000
When 8 February 2011

Why the regulator acted

Breach of act Theft of unencrypted laptop.
Inappropriate organisational and technical measures.
Known or should have known There were no policies requiring the encryption of laptops and the data processors policies were not monitored, despite the data controller having their own Information Security Policy.
Likely to cause damage or distress Personal information of clients.

A4e Ltd

Breach details

What Loss of sensitive personal information.
How much 24,000 records.
When 18/19 June 210
Why Theft of an unencrypted laptop from staff member’s home.

Regulatory action

Regulator ICO
Action Monetary penalty of £ 60,000
When 22 November 2010

Why the regulator acted

Breach of act Theft of an unencrypted laptop.
Inappropriate organisational and technical measures..
Known or should have known Data controller was aware of the possible consequences of laptops being stolen and had commenced a laptop encryption program.
Likely to cause damage or distress Financial and personal information of clients.

Rainforest Alliance Ltd

What

Potential loss of personal data.

How much

Unknown.

Why

Theft of an unencrypted Laptop during a domestic burglary.

Regulator

ICO

Regulatory action

Undertaking issued to ensure that all portable media devices are sufficiently encrypted and that staff are sufficiently trained and monitored in the Data controllers security policies.

Reason for action

Although the laptop was password protected and used with permission it was not encrypted and it emerged that only some of the data it contained had been backed up on the office server. It was concluded that the data controller had not provided adequate guidance on physical security.

When

11 November 2010

Links

View PDF of the Rainforest Alliance Ltd Undertaking (Via ICO Website)

View PDF of the Rainforest Alliance Ltd Undertaking (Breach Watch Archive)

Yorkshire Building Society

What

Loss of personal information.

How much

A “substantial” number.

Why

Theft of an unencrypted laptop.

Regulator

ICO

Regulatory action

Undertaking issued to ensure that all portable media devices are sufficiently encrypted and that appliance with IT security policies is appropriately and regularly monitored.

Reason for action

The laptop was unencrypted and, contrary to policies and procedures the manager had written down passwords and left these and the laptop under his desk overnight.

When

26 August 2010

Links

View PDF of the Yorkshire Building Society Undertaking (Via ICO Website)

View PDF of the Yorkshire Building Society Undertaking (Breach Watch Archive)

Birmingham Children’s Hospital NHS Foundation Trust

What

Loss of sensitive personal information.

How much

17 records.

Why

Theft of two unencrypted laptops from the Medical Day Centre.

Regulator

ICO

Regulatory action

Undertaking issued to ensure that additional measures are put to in place to ensure that data security policies are adhered to consistently. Any portable media must be suitably encrypted, or, if this is impossible due to the functions required, physical security must compensate for the additional risk.

Reason for action

This event followed a previously self reported security breach. The laptops were unencrypted and insufficiently secure.

When

14 July 2010

Links

Birmingham Children’s Hospital NHS Foundation Trust (Via ICO Website)

Birmingham Children’s Hospital NHS Foundation Trust (Breach Watch Archive)

West Sussex County Council

What
Loss of sensitive personal information.

How much
Unknown.

Why
Theft of an unencrypted laptop from an employee’s home

Regulator
ICO

Regulatory action
Undertaking issued to ensure that all portable media devices used to store personal data are sufficiently encrypted and that staff are made aware of policies on data protection.

Reason for action
Enquiries revealed that the employee had not received any formal data protection/IT security training and was unaware of how to access the data controller’s secure network drive remotely. Although encrypted removable media was available to staff no technical measures were yet in place to enforce their use and it was also discovered that about 2,300 unencrypted laptops were likely to still be in use.

When
17 June 2010

Links
View PDF of West Sussex County Council Undertaking (Via ICO Website)

View PDF of West Sussex County Council Undertaking (Breach Watch Archive)

London Borough of Barnet

What
Loss of sensitive personal information.

How much
Over 9,000 records.

Why
Theft of an encrypted laptop and unencrypted USB and CDs from an employee’s home.

Regulator
ICO

Regulatory action
Undertaking issued to ensure that all portable media devices used to store or transmit personal data are sufficiently encrypted and that staff are suitably trained in the data controller’s policies on data protection, which must be regularly monitored.  Finally the data controller shall agree to a further audit by the ICO within the current fiscal year, to ensure that the requirements of this undertaking are met.

Reason for action
The employee had downloaded the data into the unencrypted devices without authorisation, though enquires revealed that insufficient measures were in place to prevent staff from doing so.

When
15 June 2010

Links
View PDF of London Borough of Barnet Undertaking (Via ICO Website)

View PDF of London Borough of Barnet Undertaking (Breach Watch Archive)