London Borough of Greenwich

What

Two incidents of disclosure of sensitive personal information.

How much

Two records.

Why

Information sent to incorrect email addresses.

Regulator

ICO

Regulatory action

Undertaking issued to ensure that the Council’s IT policy specifically makes it clear that data is not to be sent to personal emails.

Reason for action

Both incidents saw staff fail to adhere to the Council’s IT policy, regarding the encryption of data. However the policy did not explicitly prevent the sending to data to personal emails.

When

10 August 2011.

Links

View PDF of the London Borough of Greenwich Undertaking (Via ICO Website)

View PDF of the London Borough of Greenwich Undertaking (Breach Watch Archive)

Lush Cosmetics

What

Compromise of credit card details.

How much

5,000 records.

Why

Malicious website intrusion.

Regulator

ICO

Regulatory action

Undertaking issued to ensure that the website is subject to continued penetration testing and kept to an appropriate level of security.

Reason for action

Security measures in place were deemed insufficient to prevent a determined attack.

When

09 August 2011.

Links

View PDF of the Lush Cosmetics Undertaking (Via ICO Website)

View PDF of the Lush Cosmetics Undertaking (Breach Watch Archive)

Bay House School

What

Loss of sensitive personal data.

How much

20,000 records.

Why

Malicious website intrusion.

Regulator

ICO

Regulatory action

Undertaking issued to ensure that encryption is used, annual penetration tests are performed and password policies are updated to ensure security.

Reason for action

A member of staff was using the same password for the school’s website and management systems, allowing the attackers, including at least one pupil, with the system administration information required to attack the system.

When

08 August 2011.

Links

View PDF of the Bay House School Undertaking (Via ICO Website)

View PDF of the Bay House School Undertaking (Breach Watch Archive)

HCA international Limited

What

Loss of sensitive personal data.

How much

Unknown.

Why

Theft of an unencrypted laptop from one of the group’s hospitals.

Regulator

ICO

Regulatory action

Undertaking issued to ensure that sufficient standard encryption is used and physical security is upgraded.

Reason for action

  • Laptop containing the data was unencrypted.
  • Physical security of the laptop was deemed insufficient to prevent theft.

When

05 August 2011.

Links

View PDF of the HCA International Limited Undertaking (Via ICO Website)

View PDF of the HCA International Limited Undertaking (Breach Watch Archive)

Lewisham Council and Wandle Housing Association

What

Loss of personal data.

How much

20,000 records.

Why

Loss of an unencrypted memory stick in a London pub.

Regulator

ICO

Regulatory action

Undertaking issued to ensure that data is not transferred onto unencrypted personal media devices.

Reason for action

Staff were insufficiently trained and unaware of the dangers of copying sensitive information to personal, unsecure, devices.

When

04 August 2011.

Links

View PDF of the Lewisham Council Undertaking (Via ICO Website)

View PDF of the Lewisham Council Undertaking (Breach Watch Archive)

View PDF of the Wandle Housing Association Undertaking (Via ICO Website)

View PDF of the Wandle Housing Association Undertaking (Breach Watch Archive)